Ordering Information

How do I order a digital stamp?

As you move throughout the website, you will see a button that says 'Add to Cart' under product images or on the product main page.

When you click on this button a little screen will pop up to show the store has added the digital stamp product to your cart.

When you are ready to pay for the digital stamp product/s, click on the 'Basket' icon on the top right, and then click on the 'View Cart' button. This will take you to the page that displays the digital stamp products you have in your cart. You can delete items from this page, add coupon or discount codes, or pay with reward points that you have earned.

Once you are happy with the items in your cart click on the 'Proceed to Checkout' button.

New Customer

If you are new to Make it Crafty, click on the green 'Register' button and enter your email address & password. Please note that your email address will become your username so please double check that you have typed it correctly.

Enter the 'anti-bot' letters to verify you are a 'real person' and click the blue Register button.

 

Enter your billing information and shipping information.

 

Returning Customer

If you are returning to the Make it Crafty store and have not yet logged in, you will need to log in on the checkout page. Once you are logged in all the billing and shipping information will automatically be entered ready for you to quickly select payment options.

You can confirm your order by viewing what is in your cart on the right hand side and click the 'Proceed to Payment' button once you are ready to buy your stamps.

 

When can I download the digital stamps I have ordered?

If you are paying via PayPal, Points or Gift Certifcate you will be able to access your downloads via your account area straight away. If you are paying via Direct Deposit (Australia Only) you will have access to your downloads once the payment is received.

How do I download the digital stamps I have ordered?

After placing an order you will receive an invoice and if you have digital products you will receive a separate email once your order is processed and you can download the files.

Either click on the links in the email OR if you have paid immediately simply return to the store, go to your Account Area (either log in or click on your name at the top) and then on the right hand side click the 'Downloads' link.

All of the files you have purchased will be grouped together by order.

Click on the File Name and a window will open asking you to save the file to your computer.

Make sure you have the 'Save File' option selected.

Warning: Do NOT open the file from this area in a program as you may destroy the transparency of the image and will no longer be able to layer the images.

Click the 'OK' button and select a safe place to save the file on your computer.

 

PLEASE NOTE:

If the window does not open, and you use a PC,
try 'RIGHT CLICK' and then select the option 'SAVE LINK AS'

This will open your file system to select where to save the file.

Payment Options

Prices

All prices are displayed in US dollars.

Due to many questions about whether the prices are in US Dollars and the falling Australian dollar, the prices have been reduced and switched to US Dollars.

This difficult decision was made to help reduce the increases in expenses and cost associated with running the store.

Thank you for understanding and I hope that you find the new prices reasonable.

 

PayPal Standard

On the Checkout Page, complete your details and when you get to the payment method Select PayPal Standard and continue through to the PayPal site and login.

Once you have accepted the payment, simply return to the website where you can view the details of your order.

 

Note: You do not need to have a PayPal account to use this payment method. PayPal also acts as a secure payment gateway for accepting credit card payments. Just like other stores that use a payment gateway between their store and bank.

When you get to the 'PayPal' payment page, simply click the 'Pay with Credit Card' link under the log in fields which will take you to a secure form that you can complete with your credit card.

 

Refunds

Due to the nature of digital products we do not generally offer refunds.

If you have ordered a digital product by accident when meaning to order a rubber stamp and have NOT downloaded the digital product please contact us to find out what we can do for you.

If you receive an item that is faulty or has been destroyed in transit. Please contact us within 7 days.

Buying Gift Card

Gift Cards are the perfect gift for a crafty friend OR even hints to hubby for a gift for you!

You can either enter a value amount OR select products from the store.

 

It's easy to buy a Gift card.

Step 1

Fill out the form at the top

To: The name of the person you are sending the gift to

From: Your name

Amount:
Option a: Enter your own amount
Option b: Select an amount from the drop down list
Option c: Leave at 0.00 to add specific products of your choice

Enter your message

 

Step 2

Select to send via Email or via Snail mail and enter the details for either.

 

Step 3

If you have chosen to add products to your Gift Card:

Click the Green 'Add Products' button

Use the Search Form to find the products you wish to add.

Tick the little box top right beside the product you wish to add

Then Click the 'Add Products' button at the bottom of the pop up window.

Click the 'X' symbol top right of the window to close

 

Step 4

You have the option to 'Preview' the Gift Card

Now you can click the 'Add to Cart' button

Redeeming Gift Card

How to redeem your E-Gift Card

Dollar Value

If you have received an E-Gift Card with a dollar value, when you reach the 'View Cart' or 'Checkout Page' simply enter your special Coupon code into the 'Coupon Field'.

The system will automatically update the cart value.

If you have enough to cover the total cost of your cart, your order will complete without further payment.

Should you require to pay more than the E-Gift Card, you will proceed to your chosen payment gateway for the remainder of the costs.

 

Free Products

If you have received an E-Gift Card with free products attached you will need to add something to your cart before you can retrieve your free products.

Simply add something to your cart and then enter your coupon code

Your free products will be automatically added to the cart.

THEN delete the product you added to cart.

Unfortuantely there doesn't seem to be another way of doing this at present.

If you have any troubles, please contact us.

Reward Points

What are reward points?

It's just like a loyalty card but points. Each time you spend a dollar at MiC you receive 1 reward point that you can use to discount a future order at Make it Crafty. The points can not be redeemed for cash. It's just a little Thank You to you for shopping in my store.

Points are calculated on the SubTotal of an order and do not include shipping costs.

When do I receive my reward points?

Reward points are added to your account when your order has been completed which is a manual process that we try and update a few times a day during the week.

How do I use my reward points?

When you wish to place an order in the store, make sure you log in first so the store knows who you are. If you want to see how many reward points you have, you can click on the 'My Account' menu at the top and you will see a menu item called 'My Points' with a number next to it. That number is the total number of reward points you currently have attached to your account.

On the view cart page scroll to the bottom of the list of items in your cart and you will see a new input field next to the Gift Certificate field that says 'Points to Use'. Just underneath it will also provide additional details...

You can redeem No.points (the total number of points you have)

Total points that can be applied: No. (this is the total number of points that it would cost to pay for the whole order with points.)

 

Enter the number of points you would like to use in the box and then click the blue arrow button. The page will refresh and discount your order based on the number of points you have used.

You can use as little as 1 point on an order. There isn't a minimum number of points you need to reach before you can use them, so feel free to discount each order a little at a time, or of course save them up until you can order a free digi stamp.

Shipping Information

Shipping within Australia

SHIPPING OPTIONS Due to the nature of rubber stamps and Chipboard being flat items, we can send most parcels using standard letter post which reduces the shipping price for you considerably. Please be sure to only select this option if you have less than 10 items in your cart. Sometimes we can fit more but as a general rule this seems to be about the limit. If you would like to check with us first, please send an email describing the order you wish to place. SHIPPING TIMES I will be sending out orders 2-3 times a week. If you place an order for express shipping before midday, I will try my best to get the order out that day or at the latest it will leave the following day. RETURNS All parcels are packaged with care in the hope that the goods inside are received in good condition. If for some unlucky reason, items are destroyed during transit, please photograph the packaging and items and email support@makeitcrafty.com to discuss the options.

International Shipping

Where to? If your country is listed on the checkout page then I can ship to your destination. Some countries may require you to pay custom fees and you will be responsible for any fees associated with these costs. SHIPPING OPTIONS Due to the nature of rubber stamps and Chipboard being flat items, we can send most parcels using standard airmail letter post which reduces the shipping price for you considerably. Please be sure to only select this option if you have less than 10 items in your cart. Sometimes we can fit more but as a general rule this seems to be about the limit. If you would like to check with us first, please send an email describing the order you wish to place. HOW LONG WILL IT TAKE? Generally regular air mail shipments will take between 10-14 days and in some cases it can be super fast at just 7 days! However there are some countries that must have piles of mail to sort through as they can take up to 30 days or more! If you have been waiting for a parcel for more than 21 days, please contact us to discuss the details. SHIPPING TIMES I will be sending out orders 2-3 times a week. RETURNS All parcels are packaged with care in the hope that the goods inside are received in good condition. If for some unlucky reason, items are destroyed during transit, please photograph the packaging and items and email support@makeitcrafty.com to discuss the options.

Using Digital Stamps

What are digital Stamps?

Digital stamps (Digi Stamps) are an electronic version of a rubber stamp. They are typically available as .JPG and .PNG image files. The idea is that you can receive the stamp you wish to play with immediately, download it and save it to your computer and then print it out, colour it if you wish and then create your greeting card.

Make it Crafty digital stamps are specifically designed for you to layer multiple images together to create a scene. We have the cutest little houses, landscape backgrounds, objects like fences and swings, plus we also have a range of characters that you can pop right into the scene.

All Make it Crafty digital stamps are supplied with a .PNG file which comes ready for you to easily layer the images in popular word editing programs.

What is a .PNG file?

A .PNG file is very similar to a .JPG file however the real purpose for a .JPG file is to save photos.

When working with fine black lines .PNG files suit this type of file because the method in which it is saved is of higher quality.

.PNG files also offer the flexibilty of masking areas to be transparent before saving and thus the Make it Crafty images have been created in a such a way that around the OUTSIDE of the main image, the area is transparent whilst leaving the inside area opaque white.

This of course makes it much easier for you to layer the images and create your own scene without having to go to through the hassles of editing the images in photo editing software.

How do I open a .PNG file?

.PNG files can be opened in any photo editing software OR you can also place the images into writing document software such as MS Word for Windows or Pages for Mac.

Be careful that when you open a .PNG file in photo editing software that you don't save over your original file.

It is always a good idea to keep a copy of all your original files in a safe place.

If you have accidentally saved over your original file and the background has turned to a solid white background, download another copy from your account, or if your download has expired, please contact us.

How to use digi stamps in MS Word

Here is a video with step by step instructions on how to use your Make it Crafty digital stamps in Word.

If you are having trouble viewing this video - Click Here to view it on YouTube

 

 

How to layer digi stamps in 'Pages'

A huge thank you to Sammi from Mad for Markers for creating this tutorial for everyone who uses an Apple Mac.

Sammi shows you the step by step of how to insert MiC images into your program Pages to create a scene.

If you have trouble viewing this video - Click Here to watch it on YouTube

Inkjet Printer Ink is smearing

If you are finding that your printer ink smears when you begin to colour with alcohol markers here are a few tips you can try:

1. Set the print setting to grayscale

2. Set the quality to normal or even draft print mode

3. Select photopaper media type in drop down

4. Try ironing the underside to set the ink

5. Add clear embossing powder and heat as soon as it exits the printer
(you may not be able to see any embossing powder but I have heard of this working)

6. Try a different paper stock

 

If all this fails, you may wish to consider if it is worthwhile investing in a new Inkjet Printer.

I personally use Canon genuine inks and don't have issues.